It was again a delight to receive a Culture Sustainability Award for our continued constructive results in our annual culture survey. This was our 4th Culture Sustainability Award from Human Synergistics. We also received a Culture Transformation Award in 2006. The efforts and commitment of the KSS team in the journey to make our business a great place to work cannot be overstated, and there is great pride that this is recognised.
At Kennards Self Storage we have been measuring culture since 1998. The decision to undertake the first survey occurred when I was given an icy cold shower of reality and learned that my business was not as good as I thought it was. An email broadcast throughout the company by one of my key support people outlined a bunch of apparent problems. Until this moment, I had not grasped the possible scale and weight of the issues within KSS.