If it's worth storing, It's worth protecting
Protection Cover
Goods are not automatically covered when in storage.
Kennards Self Storage provides an easy and simple protection programme customers can participate in. This Protection Cover is structured in a pay-as-you-go system so you only have to buy what you need, and automatically renews when you pay.
Although incidents in our self storage centres are extremely rare, Protection Cover for your goods in storage is available. Customer's goods are not automatically covered when being stored. It is the customer's responsibility to be covered. Kennards has an easy simple protection programme you can participate in.
We invest heavily in our properties to ensure they are maintained to a very high standard. Unfortunately that alone may not be enough to protect against sudden unforeseen events, like weather, accidents, or the behaviour of other customers. For total peace of mind consider protection for your goods in storage.
First Month Complimentary Protection Cover
When you choose to Store with Kennards Self Storage, you receive “Complimentary Protection Cover” with your first month of Storage.
When moving into storage there can be a lot going on, complimentary Protection Cover for the first month means one less thing to think about! There is no obligation to continue after the first month, and customers are reminded to check that what they are storing is eligible under the Kennards Discretionary Trust Product Disclosure Statement, any associated coverage wordings and documents, and is not excluded.
Level of cover is capped at $30,000, with a $100 excess payable by the customer for each and any claim.
Protection Policy Cover
What Events are Covered
As a service to you we can arrange Protection Cover against the following perils: Fire, lightening, explosion, earthquake, wind, storm and tempest, water damage and leakage, impact by vehicles or aircraft, malicious damage, riots and civil commotions, theft (subject to visual of forced entry).
Indemnity Value Cover
Your goods will be covered for Indemnity Value. This means the value is the replacement cost less an assessed allowance for condition, age, wear and tear.
Avoid Understating
Please ensure that you declare the total market value of your goods to avoid understating the value of your goods.
Maximum Cover
The standard Protection Cover enables cover up to $100,000 loss. If you need additional cover, this may be arranged by request. Protection Cover Exclusions To understand the events excluded under the Protection Cover, please read the Kennards Discretionary Trust Product Disclosure Statement.
Premium and Excess
Your Excess
An excess is the amount you must pay each time you make a claim. The Protection Cover is subject to a minimum excess of $100.
How to Take Out Protection Cover
All new customers who choose to store with Kennards Self Storage receive FREE Protection Cover with their first month of storage. Our Team will contact customers to ask if they would like to continue with Protection Cover before the end of the first month.
Customers can choose to opt in or out of storage Protection Cover at any time by contacting their storage centre. For existing customers simply contact the centre to add Protection Cover. “It’s as easy as that”.
In Case of a Claim
Claims must be made at the time of discovery of loss or damage. Claim forms are available from the centre just ask one of our friendly storage professionals. All negotiations are made directly with the trustee of the Kennards Discretionary Trust.
Protection Cover
We have comprehensive Protection Cover available which can be easily added to the monthly rent. And the first month is on us.
Useful documents
For a comprehensive explanation of the Protection Cover please read the Product Disclosure Statement.
Click here for the new Product Disclosure Statement.
Detailed description of the material changes October 31st 2025
Explains, the products and services, remuneration and other important information.
Click here for Financial Services Guide
(TMD) is prepared by the issuer of the product (ARMS) and aims to provide customers and distributors with sufficient information to understand who the product is designed for. It also details the distribution conditions for this product.
Click here for the Howden Privacy Statement
Kennards Storage Management Pty Limited, ABN 87 109 442 917 trading as Kennards Self Storage is an authorised representative (AR 001305932) of Howden Insurance Brokers (Australia) Pty Ltd ABN 79 644 885 389, AFSL 539613.