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FAQ's

Frequently Asked Questions

Am I able to buy boxes and packing materials at all of your centres?

Yes, all of our centres have packing materials and boxes available to purchase.

Are my goods covered?

While we do everything we can there can be no guarantees in life, and for this reason, if you want your goods covered you can choose to take out Protection Cover either through Kennards or an insurance company of your choice.

Visit our Protection Cover page to learn more.

Are there any extra charges?

No! There are absolutely no extra charges or hidden fees. We believe in transparency, simplicity and fairness. Further, if you move-out early we will refund all your unused rent. We do not retain any on grounds of notice, cleaning or the colour of your shoes.

How long can I keep it?

At Kennards Self Storage the spaces have no fixed period. This provides you with increased flexibility. You can move in or move out any time you like.

How much does a storage space cost?

Storage unit prices vary depending on size and location. Search for your nearest Storage Centre via the search bar at the top of the page. You can quickly find the price for storage options to suit your needs.

I am looking for a small space to store my stuff while on vacation from uni?

Most of our storage centres have small storage spaces available that you can use for that purpose.

How often can I access my space? Does it cost extra?

Depending on the access hours at the Kennards centre, you can access any time you like. Some centres have restricted hours but most now have 24 hour access, 7 days a week.

You should check with the centre you are storing at.

What happens if I do not pay my rent?

Rent is paid monthly in advance. If rent is not paid according to the Terms of the Storage Agreement we may be forced to sell the contents of the storage unit.

We will do everything we can do to prevent this and you should contact us immediately so that we can resolve the matter promptly.